astonbet link Privacy Policy

This page describes what we collect when you use astonbet link and how we keep that data protected. We at astonbet link collect personal information only to verify your identity, process your deposits and withdrawals via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, and provide customer support.

Our privacy practices comply with applicable data protection laws in the jurisdictions where we operate. We do not sell your personal information to third parties. We share your data only with payment processors, identity-verification partners, and legal authorities where required by law.

This policy applies to all astonbet link users across Jakarta, Surabaya, Bandung, Medan, and Semarang. If you have questions about how we handle your data, contact our support team via in-app chat or email.

What Data We Collect on astonbet link

Account Registration

When you create an astonbet link account, we collect your full name, email address, phone number, and date of birth. We use this information to verify your identity and set up your account. Your email and phone are used for account recovery, login verification, and customer support contact.

Identity Verification

We at astonbet link require identity verification before you can deposit or withdraw. You upload a photo of your ID (national card, passport, or driving license) and a proof-of-residence document (utility bill or bank statement). We store these documents securely and use them only to verify your identity and comply with anti-money-laundering regulations.

Our identity-verification partner processes your documents using automated checks and manual review. We do not retain your ID photos longer than necessary for verification. Once verified, your account remains active without re-uploading documents.

Payment Information

When you deposit via QRIS, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer, we collect transaction details: amount, timestamp, and payment method. We do not store your full card number, e-wallet credentials, or bank account number. Your payment details are transmitted directly to our payment partner and your bank—astonbet link never holds this sensitive data.

We retain transaction records for accounting, fraud prevention, and customer support purposes. These records are encrypted and accessible only to authorised astonbet link staff.

Gaming Activity

We at astonbet link log every wager, spin, and withdrawal you make on our platform. This includes timestamps, bet amounts, game outcomes, and balance changes. We use this data to settle disputes, detect fraud, and provide you with an accurate account history. You can review your complete gaming history in your astonbet link account settings.

Account data

Name, email, phone, date of birth, ID documents, proof of residence.

Payment data

Transaction amounts, timestamps, payment method (not card/account numbers).

Gaming data

Wagers, results, balance changes, timestamps for all astonbet link activity.

Device data

IP address, device type, browser, operating system for security and fraud detection.

Our astonbet link Privacy Commitments

Data Security

We at astonbet link encrypt all data in transit using TLS (Transport Layer Security) protocol. Your account credentials, payment details, and personal information are stored on secure servers with restricted access. We use firewalls, intrusion detection, and regular security audits to protect against unauthorised access.

Our servers may sit outside your jurisdiction. By using astonbet link, you consent to your data being processed and stored in jurisdictions where we operate, which may have different data protection laws than your home country.

Third-Party Processors

We share your data with trusted third parties only to provide astonbet link services. Our payment partners (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet processors, and banks) receive transaction details to process your deposits and withdrawals. Our identity-verification partner receives your ID and proof-of-residence documents to verify your account.

We do not share your gaming history, account balance, or personal information with these partners beyond what is necessary to process your request. We require all third parties to maintain confidentiality and use your data only for the purpose we specify.

Your Rights on astonbet link

You have the right to access, correct, or delete your personal data on astonbet link. You can update your email, phone, and address in your account settings. To request deletion of your account and associated data, contact our support team. We will delete your account and personal information within a reasonable timeframe, except where we are required by law to retain records (e.g., for anti-money-laundering compliance).

You have the right to object to marketing communications. We do not send unsolicited marketing emails or SMS from astonbet link. If you receive promotional messages, you can opt out via the unsubscribe link in the message or by updating your preferences in your account settings.

Cookies and Tracking

We at astonbet link use cookies to remember your login session, store your language preference, and track your activity for fraud prevention. These cookies are stored on your device and sent to our servers with each request. You can disable cookies in your browser settings, but this may limit astonbet link functionality.

We do not use cookies to track you across other websites. Our cookies are used only within astonbet link to improve your experience and protect your account.

Data Retention

We at astonbet link retain your account data for as long as your account is active. If you close your account, we retain your transaction records for seven years to comply with anti-money-laundering and tax regulations. Personal information (name, email, phone) is deleted within 30 days of account closure, except where we are required by law to retain it.

Gaming history and transaction logs are retained for your account history and dispute resolution. You can download your complete account history from astonbet link at any time.

Contact astonbet link

If you have questions about our privacy practices on astonbet link, contact our support team via in-app live chat, email, or account help centre. Our support team can explain how we use your data, help you access or delete your information, and address any privacy concerns.

This privacy policy is effective as of the date posted on astonbet link. We may update this policy to reflect changes in our practices or applicable law. We will notify you of material changes via email or in-app notification. Your continued use of astonbet link after any update constitutes your acceptance of the updated policy.